2 Comments

So true. People talk about tech, especially AI now, as if it could fill all the gaps in the process and solve all the issues on its own. And it's not just in the government sector but everywhere! People with decision-making authority get their pet projects built or products bought depending on what seems like a magical solution at the time. After spending a huge amount of time and effort, they realize that there is no adoption because the problem or bottleneck wasn't even tech to begin with.

Expand full comment

A great read Harsh. Can relate to it a lot . But then lucky are the ones who can determine which projects to work on and which to say no to.

If you are standing between the bureaucrat and the "silver bullet" or even the donor and their "impact" and keep saying "Na , na , na" , you will most likely get replaced by the "ya, ya, ya" guys albeit with an unhappy ending . Better rat traps are not shiny enough for the donor or the bureaucrat in most cases.

The pull of the silver-bullet in systems that have a high number of constraints / competing needs is difficult to not give into

Expand full comment